BS 18477:2010
BS 18477:2010
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BS 18477:2010

Inclusive service provision. Requirements for identifying and responding to consumer vulnerability

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Price:  £206 (50% discount for members - click here for more information)

BS 18477:2010

Inclusive service provision. Requirements for identifying and responding to consumer vulnerability

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £206 (50% discount for members - click here for more information)

BS 18477:2010

Inclusive service provision. Requirements for identifying and responding to consumer vulnerability

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £206 (50% discount for members - click here for more information)
Product details for BS 18477:2010
Category: SERVICES. COMPANY ORGANIZATION AND MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY.

Publication date:

Product detail: 38 pages

ISBN reference: 978 0 580 69972 6

Cross references to standards relating to BS 18477:2010:

Keywords: Consumer protection, Organizations, Social responsibility, Information, Deprived people, Enterprises, Service contracts, Consumers, Disabled people, People, Management, Commerce, Handicapped people, Old people, Consumer-supplier relations, Marketing

Variations and abbreviations: BS18477:2010,BS18477,BS 18477
Standards in the BS 18477 series:  BS ISO/IEC 18477-7:2016   BS ISO/IEC 18477-6:2016   BS ISO/IEC 18477-3:2015   BS ISO/IEC 18477-2:2016   BS ISO/IEC 18477-1:2015  


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