BS EN 14012:2008
BS EN 14012:2008
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BS EN 14012:2008

Postal services. Quality of service. Complaints handling principles

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BS EN 14012:2008

Postal services. Quality of service. Complaints handling principles

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £232 (50% discount for members - click here for more information)

BS EN 14012:2008

Postal services. Quality of service. Complaints handling principles

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £232 (50% discount for members - click here for more information)
Product details for BS EN 14012:2008
Category: SERVICES. COMPANY ORGANIZATION AND MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY.

Publication date:

Product detail: 50 pages

ISBN reference: 978 0 580 58990 4

Cross references to standards relating to BS EN 14012:2008:

Keywords: Consumers, Quality auditing, Quality control, Consumer-supplier relations, Postal services, Management techniques

Variations and abbreviations: BS14012:2008,BS14012,BS 14012
Standards in the BS 14012 series:  BS EN 14012:2003   BS EN 14012:2008  


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