ISO 10004:2012
ISO 10004:2012
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BS ISO 10004:2012

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

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BS ISO 10004:2012

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £198 (50% discount for members - click here for more information)

BS ISO 10004:2012

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £198 (50% discount for members - click here for more information)
Product details for ISO 10004:2012
Category: SERVICES. COMPANY ORGANIZATION AND MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY.

Publication date:

Product detail: 40 pages

ISBN reference: 978 0 580 73749 7

Cross references to standards relating to ISO 10004:2012:

Keywords: Quality assurance systems, Quality management, Consumer-supplier relations, Consumers, Management, Data acquisition, Surveys, Performance testing, Market research, Measurement

Variations and abbreviations: BS10004:2012,BS10004,ISO 10004:2012,ISO 10004,ISO10004:2012,ISO10004,BS 10004
Standards in the BS 10004 series:  BS ISO 10004:2012   BS ISO 10004:2018  


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