17/30359429 DC
17/30359429 DC
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17/30359429 DC

BS ISO 10004. Quality management. Customer satisfaction. Guidelines for monitoring and measuring

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Printed publication for Next Day or Standard Delivery
Price:  £20 (50% discount for members - click here for more information)

17/30359429 DC

BS ISO 10004. Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £20 (50% discount for members - click here for more information)

17/30359429 DC

BS ISO 10004. Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £20 (50% discount for members - click here for more information)
Product details for 17/30359429 DC
Category: SERVICES. COMPANY ORGANIZATION AND MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY.

Publication date: 2017-06-07

Product detail: 44 pages

ISBN reference: 978 0 580 98249 1

Cross references to standards relating to 17/30359429 DC:

Keywords: Measurement, Market research, Performance testing, Surveys, Data acquisition, Management, Consumers, Consumer-supplier relations, Quality management, Quality assurance systems

Variations and abbreviations: 17/30359429DC,17/30359429 DC

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