ISO 10002:2018
ISO 10002:2018
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BS ISO 10002:2018

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

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BS ISO 10002:2018

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £214 (50% discount for members - click here for more information)

BS ISO 10002:2018

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £214 (50% discount for members - click here for more information)
Product details for ISO 10002:2018
Category: SERVICES. COMPANY ORGANIZATION AND MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY.

Publication date: 2018-07-18

Product detail: 42 pages

ISBN reference: 978 0 580 98258 3

Cross references to standards relating to ISO 10002:2018:

Keywords: Management, Quality management, Performance, Consumer protection, Policy, Organization and methods, Quality auditing, Personnel, Documents, Consumer-supplier relations, Design, Data acquisition, Production management, Quality assurance systems, Planning

Variations and abbreviations: BS10002:2018,BS10002,ISO 10002:2018,ISO 10002,ISO10002:2018,ISO10002,BS 10002
Standards in the BS 10002 series:  BS EN 10002-1:2001   BS ISO 10002:2018   BS ISO 10002:2004   BS EN 10002-5:1992   BS ISO 10002:2014  


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