ISO 10004:2018
ISO 10004:2018
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BS ISO 10004:2018

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

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BS ISO 10004:2018

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £240 (50% discount for members - click here for more information)

BS ISO 10004:2018

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Purchase Options: Immediate PDF Download

Printed publication for Next Day or Standard Delivery
Price:  £240 (50% discount for members - click here for more information)
Product details for ISO 10004:2018
Category: SERVICES. COMPANY ORGANIZATION AND MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY.

Publication date: 2018-07-19

Product detail: 46 pages

ISBN reference: 978 0 580 98260 6

Cross references to standards relating to ISO 10004:2018:

Keywords: Performance testing, Measurement, Quality assurance systems, Management, Market research, Data acquisition, Consumers, Quality management, Consumer-supplier relations, Surveys

Variations and abbreviations: BS10004:2018,BS10004,ISO 10004:2018,ISO 10004,ISO10004:2018,ISO10004,BS 10004
Standards in the BS 10004 series:  BS ISO 10004:2018   BS ISO 10004:2012  


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